Key accountabilities Working with the Community Programs Coordinator to obtain a full understanding of the scope of work Contacting and managing relationships with the volunteer drivers Creating and maintaining relationships with the referrers of the Transport service Being first point of call for the Transport to Treatment phones Processing any new transport bookings, scheduling appointments into the calendars Processing any amendments to existing transport bookings and laising with all involved Confirming transport bookings with patients and the referrer Creating monthly rosters for the volunteer drivers Managing and processing any adjustments to the rosters throughout the month/s Being trained in front reception, acting as a back up to front reception Skills and Experience Essential Confident phone manner and excellent communication skills Ability to work both independently and as part of a team Time management skills Competence in Microsoft programs including Word, Excel and Outlook Flexible approach to work, with a fun and enthusiastic attitude

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