Volunteer Engagement and Management

Volunteer Training

We provide organisations in the Bathurst, Blayney, Oberon & Orange with customised training, information and support to volunteers, Volunteer Managers, Boards and Management Committees of Volunteer Involving Organisations.Our training, information sessions and workshops are customised to suit your organisation’s needs at your venue and at times to suit you.

All of our training is aligned with:
• National Standards for Volunteer Involvement 2015
• Home Care Standards
• Relevant Certificates in Volunteering & Governance Training Details

What training do we provide?

Training and Support Services for Volunteer Managers

Diversifying volunteer contributions.

• We could look at ways that you could use volunteers within your organisation to improve or expand what you offer in your community

Best practice in volunteer management

• We could look at whether your marketing and recruitment methods are inclusive
• Updating your volunteer documents and resources
• We could provide information about how The National Standards for Volunteer Involvement 2015 could help your organisation

Recruitment, recognition and retention of volunteers

• We can help you find ways to recruit more volunteers
• We can provide you with fresh ideas for thanking/recognising your volunteers

We can provide assistance with development or review in the following areas

• Position descriptions
• Volunteer Handbooks
• Forms and documentation
• Policies and Procedures
• Program planning
• Recruitment and selection
• Retention and recognition
• Volunteer orientation
• Continuous Improvement

Training and Support Services for Volunteers

Volunteers are entitled to learn about their role and gain feedback on how to effectively carry out their responsibilities.

Areas where we provide training and support for Volunteers:

• Rights and Responsibilities
• Wellness and Enablement
• Boundaries, Confidentiality, Duty of Care
• Managing Challenging Situations
• Working with the Elderly
• Responding to signs of Elder Abuse
• Social Interaction Skills
• Cultural Awareness

Training and Support for Management Committees/Boards for Not For Profits and Charities

Board members need to practice good governance to provide direction, comply with legislation and fiscal responsibilities and ensure the right decisions are made. We can facilitate workshops at board meetings in:

• Updates in Governance
• Strategic Planning
• Constitutions– reviews & updates
• Compliance
• Risk Management Planning
• Roles and Responsibilities/Board Manuals/ Inductions
• Policies and Procedures
• Using a Risk Management Approach to decision making
• Quality Management processes
• Forming Partnerships and Alliances
• Running effective meetings

The Volunteer Engagement and Management Program has gained funding from the Department of Health and the Department of Social Services.

Volunteer Training

Contact Us:
Call (02) 6332 4866

We provide training and support in the following three categories:

  • Governance
  • For Volunteer Managers
  • For Volunteers